{"id":27214,"date":"2025-04-07T13:14:16","date_gmt":"2025-04-07T13:14:16","guid":{"rendered":"https:\/\/www.icg.es\/?page_id=27214"},"modified":"2025-04-07T14:01:35","modified_gmt":"2025-04-07T14:01:35","slug":"quality-policy","status":"publish","type":"page","link":"https:\/\/www.icg.es\/en\/quality-policy\/","title":{"rendered":"Quality policy"},"content":{"rendered":"

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Quality Policy<\/div>\r\n \r\n <\/div>[vc_empty_space height=”52px”][vc_column_text css=”.vc_custom_1744034491734{margin-top: 10px !important;}”]<\/p>\n

ICG declares its firm commitment to promoting continuous improvement and defining objectives in accordance with the company’s strategy through the Quality Management System implemented under the ISO9001:2015 standard, complying with applicable regulations and our specific requirements.<\/span><\/p>\n

 <\/p>\n

Two clear objectives: <\/span><\/strong><\/h3>\n

 <\/p>\n

Meet or exceed customer expectations.<\/span><\/p>\n

 <\/p>\n

Promote innovation, growth, and values \u200b\u200bin accordance with applicable standards and laws.<\/span><\/p>\n

 <\/p>\n

This System is based on this Policy, which serves as a framework, and is based on the following values:<\/span><\/strong><\/h3>\n

 <\/p>\n

Regarding our Clients: Work to meet their current and future expectations, providing them with quality service at all times.<\/span><\/p>\n

 <\/p>\n

Maintain the Client’s trust in our service by implementing improvements and assessing risks.<\/span><\/p>\n

 <\/p>\n

Regarding our employees and collaborators: Promote the commitment and participation of our workers with the values \u200b\u200bof our company culture, through training, communication, and the development of their capabilities to achieve continuous improvement of our processes.<\/span><\/p>\n

 <\/p>\n

Regarding our suppliers: Promote collaboration with our suppliers, based on communication and understanding, in order to ensure a safe, efficient, and quality service for all.<\/span><\/p>\n

 <\/p>\n

Angel Madrona,<\/span><\/p>\n

Manager<\/span><\/p>\n

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